Help Desk Integration with Zendesk Help Desk API & Custom Mashups

Help Desk Integration Software by Zendesk - Free 15 Day Trial

Your company’s interactions with clients can make or break a customer’s impression of your company. That’s why it is so important for it to be run effectively. Zendesk’s help desk integration can seamlessly fold your customer support desk into your organization.

For a help desk to be useful, it needs to easily integrate into your company’s workflow.  Our help desk integration tools work easily with other management, authentication and social media tools. Want to turn customer tweets into support tickets? Our system can do that plus a great deal more.

Our API’s can be easily used for help desk integration into your own corporate environment. The customization allows you to change tickets, add knowledge base articles and much more from anywhere that you have access to the internet.

Zendesk’s help desk integration natively works with many systems but we know that there may be some that are not covered. That’s no problem with our custom mashups. You can write a customer widget to work with third party systems directly from within our system.

When you put the Zendesk help desk integration system to work for your company you will enjoy:

• Push notifications – The system can be customized to notify you of status changes, resolution, new tickets or reports via email, SMS or any other method.
• Customer notifications anywhere – Since our software is web based, you can keep track of trouble tickets from anywhere.
• Brand Identity – The built in tools allow you to brand your customer interface to fit in with your brand.
• Customization – All aspects of the system can be customized to best fit your customer service need.

Try the free Zendesk help desk integration trial and see for yourself how it can ramp up your customers’ satisfaction level. It is easy to get started, you can be up and running in as little as 15 minutes. It is ready to use as soon as you sign up.